Wood Garage Doors: Care & Maintenance

Maintaining Your Painted or Stained Door

Regular maintenance of your wood garage door will help protect it from the environment and ensure longevity.  We recommend that you have the specified maintenances performed.  Annual examine your door for any signs of paint finish cracking or peeling or for any cracks in the wood door section.

Surface Repair

Minor cracks in the wood should be repaired by filling in the area with an exterior grade stainable or paintable caulk compound and then refinished.  Detailed finishing instructions can be found at www.clopay.com.  Failure to repair cracks could potentially lead to more extensive section damage in the future.  Gouges in the wood surface can be repaired with an epoxy wood filler.  If extensive damage occurs to the door, Clopay recommends that the door section be replaced.  Failure to do so could result in damage or injury to property or individuals in the garage.

Painted Door

If the door is painted, Clopay recommends that it be repainted every 1-2 years to protect or seal the door against the elements.

Stained Door

If the door is stained, reapply stain as needed per the stain manufacturer’s recommendations.  In general, the clearer the stain, the more it will need to be reapplied.




The Advantages of Clopay

1.  North America’s largest and most trusted garage door brand.

2.  Owned and manufactured in the U.S.A.

3.  Since 1996, the only garage door brand backed by the Good Housekeeping Seal of Approval.

4.  Developed proprietary Intellicore technology, Intellicore insulated doors are warmer, quieter and stronger.

5.  Offers the widest selection of door styles that focus on attention to detail, curb appeal and construction to meet budget and design requirements.

6.  Committed to providing the industry’s best warranties and customer support.

7.  Repeatedly voted #1 by independent professional dealers.

8.  Only manufacturer to offer entry doors designed to complement garage doors.





fiberglass front doors


LiftMaster 3900 Light-Duty Commercial Jackshaft Operator

3900 Light-Duty Commercial Jackshaft Operator for Sectional Doors:  © The Chamberlain Group, Inc.
Model 3900 is a light-duty jackshaft operator for light-duty commercial sectional applications only. It features a compact design ideal for limited height, cathedral, or obstructed ceiling installations. It may be used on standard and high-lift (maximum 7 ft. high-lift) sectional doors measuring up to 14 ft. high and up to 18 ft. wide, but not exceeding 180 sq. ft. or 650 lbs.
Motor: Heavy-duty 24VDC motor provides ultra-quiet operation, along with variable speed smooth start and stop.

Compact Design:
 Ideal for limited height, cathedral, or obstructed celing installations; mounts mounts on the left or right side of door and attaches to the torsion bar.
Push Button Station: 1-button station for OPEN & CLOSE functions with type B2 control wiring is standard for all operators. Controls with 1, 2 and 3 buttons are available.

The Protector System® Safety Sensors: A “non-contact” photo safety sensor designed to sense an obstruction and signal the door operator to reverse to open.

Warranty: Lifetime motor warranty.

Power Door Lock:
 Prevents the door from being manually forced open once fully closed.

EverCharge® Standby Power System:
 Operates the door operator for up to 20 full cycles within a 24 hour period.

Alternate Mounting Kit:
 Allows operator to be mounted below the torsion bar.

Remote Work Light:
 Adds 200 watts of light with adjustable light time delay; unlimited number of lights can be added.

Keyless Entry:
 Allows door to open or close by using a code programmed directly into the unit.

A Letter From Clopay’s Steven Lynch

We recently received a very kind letter from Clopay’s President, Steven Lynch, in regards to our article in “International Door & Operator” magazine.


Dear Ken, Kathy, Eugene, and Gina,

Congratulations on the in-depth feature profile on Dixie Door in the recent issue of “Door & Operator” magazine.  More importantly, congratulations Ken on celebrating 57 years in the door and access industry!

You have an impressive resumé of experience and I am sure that learning the business from the ground up, watching products and technology evolve, and paying it forwards by sharing your knowledge with other are all keys to your success.

As I read the article, I was touched by the many challenges you and your family have had to overcome starting at a very young age.  Many people would have been defeated by just one of these obstacles, but as the article duly noted, “Persistence wins.”

I enjoyed learning more about your family, your operations, and the level of professionalism and quality you instill in every facet of your business.

Dixie Door and Clopay share common values — that is what makes a winning partnership.

Thank you for your business.


Steven M. Lynch


To read the article in full, click here.


Thank you to Clopay for your kind recognition of the hard work put in by our founder, Ken Knippel.  We appreciate you taking the time to reach out to Dixie Door!


Clopay Decorative Hardware

When it comes to decorative hinges and hardware for your garage door, there are many options available.  But how do you know what will work with what door model?  Fear not!  Clopay has provided the following guide to make it easy.  Now the only hard part is deciding what to pick!



If you have any questions about any of the hardware listed above, you can visit our website, give us a call at 615-822-3667, or stop by our showroom to see what we have!

The Impact of 3D Printing on the Garage Door Industry

Technological advances now allow for 3D printing – producing a 3D object by printing layer after layer until the unit is complete.  Also called additive manufacturing, the process has been used for rapid prototyping.  As the cost of 3D printing declines, there is a substantial interest for 3D printing of consumer goods by consumers.  This article explores the implications for the garage door industry.

A recent online posting highlighted the potential use of 3D printing that could impact the garage door industry.  The title said it all: “3D Printing Would Obviate Waiting for the Repairman.”  The story focused on a broken clip on a residential garage door.  The clip was to hold the garage door opener arm to the top of the top sectional door section.

The actual clip was repaired properly by a local door company, and the author notes: “Now it’s as good as new.  We can now put our cars in the garage, and all is right with the world.”

The issue is not the repair itself.  Instead the issue focused on the time spent waiting for the repair technician: “Today I worked from home so _____ Garage Doors could repair our door… Having to work from home to greet the repairman made me long for a 3D printer.  Many of these devices print using ABS (Acrylonitrile Butadiene Styrene) plastic.  Like just a normal printer puts the ink on the paper to form the correct letters, 3D printers print by laying down a very thin layer of goop, and an ultraviolet light immediately passes over the material and cures it.  The process is repeated over and over until the desired item has been built up one layer at a time.  Unlike a lathe which strips material away from a block to reveal the desired shape trapped inside, this type of 3D printing is a additive process.  Although 3D printers typically use ABS plastic, there are some that can print using titanium, aluminum, or cement.  The alternative-material devices use lasers to cure metallic powder into solid metal.  There’s a famous song “If I had a hammer…” Well if I had a 3D printer that printed titanium, I could have printed my replacement part and spent a normal day at the office.”  (http://labs.blogs.com/)

So the real issue for door professionals is to understand the real potential for 3D printers and their impact on the garage door industry.  Will replacement parts be that easy to produce?

3D Printing of Consumer Products

The idea of using 3D printing to create consumer products is not unprecedented.  Houzz.com, for example, has highlighted that 3D printing costs and accessibility now allow for mass customization of home decoration pieces.  Similarly, geekboy.com has noted that homeowners are now able to produce custom art through the use of 3D printers – speaking directly to the garage door opener problem that started this article.

While both houzz.com and geekboy.com focus on using 3D printing technology to produce unique items that enhance a home’s decor, the real impact of 3D printing is in its ability to replicate previously produced items.  3D printing is ideal for producing gears, clips, casing and other small components that are typically made of plastic.  As the technology progresses, it allows for the use of metals and plastic-metal combinations.

Popular Mechanics, for example, has highlighted how late-night comedian Jay Leno has used 3D printers to produce replacement parts for his fleet of vintage cars.  He essentially produces difficult/impossible parts to source for vehicles dating back to the early 1900’s.  He has a faulty or rusty old part….he prints a new replacement part.

Closer to home, a recent YouTube video shows how 3D printing is used to produce an unspecified garage door opener gear (http://youtu.be/S6OWmQmCfOQ).  While the video does not give enough detail of the process or address the cost or time required to produce the part, it does demonstrate that people are trying to adapt 3D technology to the door industry.

The Next 10 Years

So the 3D technology exists, and there is evidence that there are at least a few parts in the garage door industry that lend themselves to 3D printing.  That, of itself, does not mean that it will be financially viable to use 3D printing to produce garage door hardware or opener parts.

Having said that, once the technology and a market demand exists, costs tend to come down rapidly.  It’s known as Wright’s Law – production costs decline as a function of overall production.  So the first units of any successful technology will be expensive, but if there is adequate demand, production costs will decline as the demand is met through broader production efforts.  This declining cost structure will result in additional demand.

This is generally supported by research highlighted by DailyTech.com.  Michigan Technology University researcher Joshua Pearce noted that consumers, faced with high replacement part costs and rapidly declining 3D printer costs, tend to opt for the ability to self-produce replacement parts.

“Pearce said the fact that prices are starting to come down for 3D printers, and the fact that it no longer requires an engineer to figure out how to use one, will make 3D printers more ubiquitous in the home in the coming years.” (www.dailytech.com)

But more insightful, perhaps, are the comments posted by readers.  This is a technical online forum, so the comments tend to be made by well-informed individuals.  Responding to an initial comment that ended in “I can’t see this taking off,” the following two comments are worth considering:

Comment 1: “The thing to consider is how long will it take you to model all these replacement parts? You have to have very precise measurements, which isn’t going to be easy for most people.  When the day comes where manufacturers give you access to replacement part 3D files, then it will be a lot easier.  Or, of course, when entire products can be printed with plans.”

Response: “No doubt manufacturers will charge you to use their plans.  Maintaining adequate stock and distribution of spare parts for an acceptable prices is a challenge for manufacturers.  if they could just charge you to let you do all the work yourself?  They’d be all over that.”

But these comments focus on 3D printers only being in the hands of average consumers.  What if, instead, the next stage of use of the 3D technology was at the dealer level?  This would allow a company to make a strategic decision to by the technology to replicate difficult to source parts.

In many ways, this would simplify the issue.  Garage door dealers would need to have access to manufacturers’ drawings.  They would cover the cost of the technology over multiple consumers.

Some Concerns

But there are some issues with the 3D printing of replacement parts, especially in the garage door industry.  Consider the garage door problem noted at the start of this article.  It is simple enough…only a clip was needed.

But how old was the garage door opener?  Would you want to provide the part needed to fix an opener from, say, 1990?  Would providing the part’s specs so that a consumer would 3D print their own part be any different legally from providing the actual part?

If the consumer printed the part, what would be the impact on warranties?  Would that change if the 3D print instructions were provided by the original manufacturer?

The developments in 3D printing technology present interesting opportunities for the garage door industry.  The ability to instantly replicate specific parts is clearly a benefit, but there are many questions that need to be answered before broad acceptance takes place.

But these concerns should not stop garage door professionals from planning for the implications of 3D printing.  The technology is robust.  The potential uses are broad.  Wright’s Law predicts that the price will dramatically decline.”

– The Garage Door News – September 2013 – Volume 22/Issue 9


Clopay Cypress Collection as a Best New Product of 2013

“Clopay’s Cypress Collection insulated flush panel steel garage door with Ultra-Grain finish has been named one of the 101 Best New Products of 2013 by the editors of Professional Remodeler magazine.

The publication compiles the annual list based on a review of products that generated the most reader interest over the last 12 months and selects the ones that offer the best solutions for residential construction and remodeling pros.  The winning products are featured in the August issue of the magazine.

“Faux wood garage doors like the Cypress Collection have surged in popularity because they offer the warmth and character of wood without the upkeep.  They are also significantly more engery-efficient thanks to the durable, three-layer insulated steel construction,” says Pat Lohse, Clopay’s vice president of marketing.”

– The Garage Door News – September 2013.  Volume 22/Issue 9


To see more of Clopay’s Cypress Collection, visit our website.


Garage Door Installers Needed


Garage Door Installer


Seeking experienced installer of garage doors and openers. Must be enthusiastic about providing quality service and exceeding customer expectations.


Essential Duties and Responsibilities:

  • Install residential overhead garage doors and openers
  • Repair damaged garage doors and openers
  • Greet all customers in a professional manner
  • Accurately record all notes about each job
  • Leave job site clean upon completion


Required Skills:

  • Valid Tennessee Driver’s License and a good driving record
  • Must be dependable and have good attendance
  • Must be able to work in a challenging physical environment
  • Verbal skills and a clean appearance


What We Offer:

  • Competitive wage depending on experience
  • Paid vacation and holidays
  • We provide tools on your truck
  • Company values being the best at what we do


To Apply:

Clopay Expands Commercial Door to Accommodate Wider Openings

“Clopay is now offering its commercial Model 3720 premium-duty 2″ polyurethane insulated steel door in widths up to 36’2″ to accommodate large openings on warehouses, manufacturing facilities, pole barns and outbuildings.

The doors were previously available in standard widths up to 32’2″.  The maximum height offered is 24 feet.

Oversized Model 3720 doors are engineered to order and supplied with heavy-duty hardware and detailed shop drawings illustrating the proper positioning of support brackets and the counterbalance system during installation.  Additional header support is also required.

The company notes that the Model 3720 provides a durable, thermal barrier against extreme temperatures and weather.  The three-layer Intellicore construction feature environmentally safe CFC- and HCFC-free polyurethane insulation foam injected between two layers of galvanized steel, with a thermal break, to provide an R-Value of 18.4.

An optional 32″x 80″ pedestrian pass door can be added to doors up to 16′ wide to save on heating and cooling costs by reducing the number of times the main door needs to be opened.

The interior and exterior door panels are primed and coated with a baked-on polyester pain finish for a durable, low-maintenance, rust-resistant surface.  The doors are available in white and brown with optional windows.”

– The Garage Door News: September 2013.  Volume 2, Issue 9


Garage Door Parts: Opener Brackets and Locks

Quick Turn Brackets: $34

Quick Turn brackets
– 13 gauge steel
– rollers lower high arc at the top of the door to give an extra 2″ clearance for garage door opener
Adjustable Operator Reinforcement Bracket: $26.95
Adjustable Operator Reinforcement Bracket
– Galvanized Steel, Pin & Cotter Included
– Two-Piece Adjustable Design.
– For 18″-24″ Sections.
Non-adjustable Operator Reinforcement Bracket: $22
Universal Slide Lock: $10.95
Universal Slide Lock
– Fits 2″ or 3″ track
– 1/4″ vertical adjustment after mounting.
– Zinc finish.
Keyed Lock: $11.44
Lock Bags –
– Keyed Lock Bag: $13.90
– 8-9ft Lock Bar: $20.75
– 16ft Lock Bar: $31.88
– Snap Latch Lock Bag: $30.14

Garage Door Parts: Bearings and Center Support

Flat End Bearing Plate (5-5/8″): $14.50
Flat End Bearing Plate (5 5/8) PR
– 5 5/8″ tall X 3 1/2″ wide X 1″ shaft
– 8 gauge steel
Flat End Bearing Bracket (6-5/8″): $17.50
Flat End Bearing Plate (6-5/8") PR
– 6-5/8″ tall X 3 1/2 wide X 1″ shaft
– 8 gauge steel
Residential End Bearing Bracket (3-3/8″): $23.69

– 6 3/4″ long X 4 3/4″ wide.
– Sold by the pair.
Center Bearing Bracket (3-3/8″): $13.95
Center Bearing Bracket
– 3 3/8 to center of shaft
– 5 1/2 ” tall
– 11 gauge steel
Flanged Radial Bearing (1″): $3.90
Flanged Radial Bearing(1")
– Flanged diameter: 2-1/8″
– Standard 1″ I.D. x 2″ O.D.
– Races are case hardened
– Chromate finish & grease packed
Football Bearing (1″) – 4-1/4″: $8.25
Football Bearing (1") 4 1/4"
– Measures 3 3/8″ hole to hole.
– Overall length is 4 1/4″.
Mini Residential Spring Anchor: $6.65

– for 1 3/4 to 2 5/8 inside diameter springs
– 12 gauge

Garage Door Parts: Brackets

If you’re needing brackets for your garage door, commercial or residential, check out what we’ve got….


–  Jamb Brackets

Jamb Brackets
– 12 gauge steel
– J-1 to J-10 stamped on bracket
– Sold by the pair

J1 – $2.39
J2 – $2.64
J3 – $2.89
J4 – $3.14
J5 – $3.39
J6 – $3.64
J7 – $3.89
J8 – $4.14
J9 – $4.39
J10 – $4.64


–  Commercial Top Bracket: $5.59

Commercial Top Bracket
– Adjustable
– 5 3/8″ long X 2 3/4″ wide

–  Residential Top Bracket: $3.99
Residential Top Bracket
– Adjustable
– 3 1/2″ long X 2 1/2″ wide
–  Residential/Commercial Low Headroom Top  Bracket: $6.85
Residential/ Commercial Low Headroom Top Bracket - Pair
– 5 3/4 long and 2 1/2 wide
-12 gauge
– Comes in a Pair
–  Commercial Bottom Brackets: $27.90

– BB-6 2” Commercial bottom bracket.
– 10 7/8” high, 4 5/8” wide.
– 1 5/8” side & bottom flange (with clevis pin, 11ga).
– Sold by the pair.
–  Commercial Bottom Brackets: $22
Commercial Bottom Brackets - PAIR
– CBB-95 3” Commercial bottom bracket.
– 9 3/8” high, 3 1/8” wide.
– 1 11/16” side & bottom flange (with clevis pin, 11ga).
– Sold by the pair.
–  Outside Hookup Bottom Brackets: $17.95
Outside Hookup Bottom Brackets - PAIR
– BB-5 Outside hookup bottom bracket.
– 6 1/2” high.
– 3 1/4” wide with clevis pin, 11ga.
– Sold by the pair.
–  Residential Bottom Brackets: $10.90
Residentital Bottom Brackets - PAIR
– RBB-60 Residential bottom bracket.
– 5 11/16” high, 2 11/16” wide.
– 1 1/4” side flange with milford pin, 13ga.
– Sold by the pair.
–  Residential Bottom Brackets: $10.25
Residentital Bottom Brackets - PAIR
– RBB-60 Residential bottom bracket.
– 5 11/16” high, 2 11/16” wide.
– 1 1/4” side flange with milford pin, 13ga.
– Sold by the pair.
–  Low Headroom Bottom Brackets: $15.80
Low Headroom Bottom Brackets - PAIR
– 6 1/2″ long X 2 7/8″ wide
– Clevis and cotter pins included
– For use with 2″ track
– Sold by the Pair
–  Low Headroom Bottom Brackets Reinforced: $17.80
Low Headroom Bottom Brackets Reinforced - PAIR
– 11 gauge steel
– For use in low headroom applications with 2″ track
– Sold per pair
Call us if you have any questions! 615-822-3667