Here are some of the things our customers are saying about us:
Maximize Lift on Garage Door
Tommy came to my home this past Tuesday and installed the new track and hardware to maximize the lift on my garage door. He did an outstanding job and the whole experience was seamless. From the initial call and estimate from Jade, to the installation from Tommy - I appreciate it. I will definitely recommend Dixie Door.
I would like to thank your staff for the courteous way they handled my request for a garage door opener. Thank you for sending Danny to my home to help me. Upon his arrival, he advised he could reroute my duct work so a garage door opener could be installed. I had previously been told it could not by another company.
I am so thrilled with the new opener and his professional ability to meet my need. Thanks so much for the excellent service!
Torsion Spring Replacement
Dear Dixie Door,
Just wanted to drop you a line and say thank you for the great service. Even though mine was not a "big" job, the treatment I received was great. That you even found the springs to repair my 40 year old door was amazing. Tommy was also great. Within a day or two of stopping in your store, he came out and even made a temporary repair so I could use the door. When he came back with the parts, he was on time and was very knowledgeable. he even told me some things to do to keep the doors maintained. It's a pleasure doing business with a company that truly cares about "all" its customers!
Thank you again.
Matt Gates - Dent Repair of Nashville
Great service and door
My garage door broke and I had been wanting a new insulated quite door for some time. After checking around I called Dixie. Eugene came out to give me and estimate. In the process he saved the day for me by temporarily fixing my door until the new door came in. Thankyou Eugene.
The new door came today and was installed. Installers were great. Door is great and quite.I couldn't be more pleased.
David did a professional job. Thank you. Put me on your Annual Service/Maintenance list.
My New Doors
Just a note to let you know how pleased we are with our new garage doors. Not only do the doors look good but Joey who installed them did a great job.
If your company ever needs a reference, please use us.
Flawless Product & Flawless Process
As a business owner, I sometimes get frustrated that my customers who have had a bad experience are the only ones who complain. You know that there are good experiences, but those customers typically expect it and therefore keep any positive feedback to themselves.
I'm writing you to let you know that I had such a great experience with everyone from your company.
I first solicited your company through the online form. Typically, those inquiries don't get a response. I got a call the very next day, was asked some questions, and you were scheduled to come out.
You called to let me know you were on your way, showed up on time, helped me decide what I needed and gave me a quote on the spot.
I called a in a couple of days later, made the order, and your staff called back a few days later to schedule the install. I was a bit skeptical when told that my credit card receipt would come in the mail, but it did, of course.
The installer called before he got here, showed up on time, and installed the doors perfectly. He answered my questions and made sure I was happy before he left.
Today, I received a follow up call to make sure everything had gone well, and to confirm my payment method for the remaining balance.
Essentially, a perfect transaction, from start to finish. A lot of those details are left out of almost every dealing I ever have... How refreshing.
I just wanted to let you know that you have a courteous team, a great product, and a flawless process. From one business owner to another: keep doing what you're doing. And let your team know that all of those details do matter to many people, although they typically keep it to themselves.
I came in late one afternoon to Dixie Door for help to try and figure out what garage door I wanted. The old wood door I had was falling apart and wasn't helping insulate my home properly. After looking at doors online, I knew there were a million options to choose from. My friend, Scott, recommended Dixie Door to me.
When I came in, there was an actual showroom of doors and two women in the office that were able to help me pick a color, a style, and the insulation I wanted. I thought this would take hours but they asked common sense questions that helped me cut through all the options.
In 15 minutes, I knew what I was getting, all about the door AND the service and warranty I would receive from Dixie Door.
I will always recommend Dixie Door to anyone I hear mentioning the need of a new garage door. They have that old school kind of customer where the people listen to what you want, smile about it, then deliver. That's customer service that you don't find anymore.
Five Star Home
Last year your company helped us build the home of our dreams. We have moved in and are now enjoying the fruits of your labor. We could not be happier with the quality, appearance, and comfort of our new home. I will gladly recommend you and your company along with David Patton Construction to anyone I hear is in the market for a new custom-built home.
Wayne & Linda L.
LOVE LOVE LOVE MY GARAGE DOORS
LOVE, LOVE, LOVE my new garage door at our condo!!! Thank you, Eugene and Jesse! Great job. On time, fast and detailed.. You delivered what you promised.. and the new doors are BEAUTIFUL!
Old Hickory, TN