Here are some of the things our customers are saying about us:
You should never let David off the payroll – he fixed a problem that two other companies overlooked and couldn’t fix.
I was referred by the Parade of Homes in Arlington, TN to your company. They said I should only use Dixie Door – they are highly recommended.
David was the friendliest service tech. He finished in a timely manner and was extremely knowledgeable. He is greatly appreciated!
I scheduled Sears the same day to service my refrigerator… They had a hard act to follow! Best service in Middle Tennessee. Period.
Thanks for the great work!
Steve G. (noted on my sticker) insulated our garage door on September 5. He did a great job! He called before he came. He arrived early. He was very professional and did a great job. When he was finished, he showed me what he did. In addition to installing the insulation, he readjusted the spring, greased the hinges and also replaced a pull bar/plate that was about to fail. The price was very fair, the door looks great and is exactly what I expected. Steve was a real gentleman and a good representative for your company. Thank you for sending Steve to work on my garage door. I will recommend Dixie Door Inc. to friends and others in my neighborhood. You may pass this along to anyone who requests a reference and have them call if they like. I appreciate good work and feel it needs to be rewarded!
Joey just left after installing my garage door opener and he did a fantastic job! He was friendly, professional, efficient, and I am very pleased with the experience. I would definitely recommend your company to anyone who needs similar work done.
Garage Door Replacement
You recently installed a garage door in our home to replace the original one-piece door with very low head room, and I can’t rave enough about how wonderful the experience was from start to finish. The estimator arrived when he was scheduled and gave us a very thorough explanation of what would be needed to install a new door. The price was less then we thought it would be for the amount of prep work needed to retro fit the new custom door. When we set the installation date, the guys again arrived right on schedule. When they were finished, you couldn’t even tell they had ever been there (except for the new door.) They were courteous, professional and excellent craftsmen. The new garage door looks fantastic, and it’s smooth, quiet and doesn’t rattle the house like the old one-piece. Thank you for making this entire process so easy and seamless.
Do It Yourself
I usually have to call multiple places to get all the information required for a DIY project (in this case it was a torsion spring) but not this time. One call was all it took. Was told how to measure my spring properly and all the safety guidelines to use when installing a spring. I appreciate it…
VERY VERY GOOD SERVICE
Just want to tell you that the young man you sent out for the door install on Wednesday the 16th of Feb was very very good. After a lifetime of hard work myself, having been not only an employeee many times, but also an employer several times, I can appreciate a good worker when I see one. He was fast, efficient, orderly and non-stop. After erecting two doors, the garage was left clean and everything in the order that he found it. You better hang onto this guy!!
I purchased some parts at your Hendersonville location and wanted you to know how much I appreciated the help and service that was given to me. After calling two other places looking for my parts and talking to people who didn’t know what I was talking about, I called your location and got a young lady who was most helpful. She even gave me directions to the store, and I believe she waited on me when I arrived. This young lady was a positive breath of fresh air to deal with and I wanted you to know this because her kind of customer service is becoming quite rare these days.
White House, TN
One of the service techs came out and really did a outstanding job… He was knowledgeable, quick and explained what he did and why. Next time I wont think to call anyone but Dixie Door.
Mt. Juliet, TN
I am writing this note to acknowledge how impressed my wife and I are with your company, from your estimator to your showroom to your installer everyone has been courteous, helpful, very knowledgable and 1st rate in service. Also, since our doors were not in stock on the day of installation we were upgraded to other doors at no additional charge. That is indeed No. 1 customer service. Thank you very much.